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Privacy Policy for Fizzy Ape Ltd t/a Simply Prosecco

Effective Date: 1st April 2024

1. Introduction

Simply Prosecco is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address.
• Event Details: Date, time, location, and nature of the event.
• Financial Information: Payment information (if applicable).
• Communications: Information you provide when you contact us, such as customer support requests and feedback.
• Technical Information: IP address, device information, and browser data when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

• Fulfilling Contracts: To provide mobile bar hire services for your events.
• Communication: To respond to your inquiries, provide customer support, and send event-related updates.
• Marketing: To inform you about our services, promotions, and events, subject to your consent where required by law.
• Compliance: To comply with legal obligations and protect our rights and interests.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To fulfill our obligations under the agreement with you.
• Consent: When you provide us with explicit consent for specific processing purposes.
• Legal Obligations: To comply with legal requirements.
• Legitimate Interests: When we have a legitimate interest that is not overridden by your data protection rights.

5. Data Sharing

We may share your information with the following parties:

• Service Providers: Third-party vendors who assist us in providing our services.
• Legal and Regulatory Authorities: When required to comply with legal obligations.
• Event Partners: For the purpose of delivering our services.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: You can request access to your personal information.
• Rectification: You can request corrections to inaccurate or incomplete data.
• Erasure: You can request the deletion of your data in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Restriction: You can request that we limit the processing of your data.
• Objection: You can object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

7. Data Security

We have implemented security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will provide notice of any significant changes on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at admin@simplyprosecco.co.uk

10. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.